Delighting a Billion Indian Customers Through Supply Chain Opt. for E-commerce
Flipkart is one of the leading e-commerce marketplaces in India, delivering millions of orders per day. Over the past few years, Flipkart has developed an advanced supply chain planning platform that has substantially increased the level of intelligence in demand estimation, inventory management for sellers, and network and capacity planning. Based on methods from operations research and data science, this platform has significantly improved operational planning for Flipkart and sellers and thereby enabled both Flipkart and sellers to grow rapidly while significantly reducing operational costs and improving customer experience.