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Track: Healthcare

A Sentiment Analysis Dashboard of Covid-19 Tweets

Monday, April 12, 3:35-4:15pm EDT

Our research focuses on the analysis and visualization of users’ tweets about Covid-19 in 2020. We first had to collect the tweets, without having to pay a third party. The standard Twitter API is free but one can search/fetch past tweets for only the past 7 days from when you start searching. That was a big limitation, as we wanted to make data collection and analysis ongoing. In this presentation, we will cover the steps we took to build a dynamic data collection process and a real time analysis and visualization dashboard for tweets with the keyword “Covid-19”. The steps in this analysis laid the foundation for potential future sentiment analysis with any keyword. In the presentation, we will give details on each step, the challenges we faced, future work, and examples of how such a sentiment analysis visualization can be applied by any company and on any keyword.

Sue Abdinnour image

Sue Abdinnour

Sue Abdinnour

Omer Professor and Kansas Faculty of Distinction, Business Analytics Program Coordinator, Department Chair, and Director of the Business Operations and Analytics Lab at Wichita State University

Dr. Sue Abdinnour received her Ph.D. from Indiana University, Bloomington and her M.Sc. from University of Southampton, UK. Her research interests include Data Analytics, Optimization, Process Analysis, Information Systems, and Supply Chain Management. She published her research in elite academic and practitioner journals and attended numerous local, national, and international conferences during her career. She teaches at the undergraduate, graduate, and executive levels. She has long experience delivering training seminars to professionals from companies of all sizes and all industries. In addition to research and teaching, Sue is very active in her professional societies, serves on many advisory boards, and engages in consulting with local companies.