{"id":2303,"date":"2022-10-16T01:47:52","date_gmt":"2022-10-16T01:47:52","guid":{"rendered":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/?page_id=2303"},"modified":"2022-10-16T02:24:02","modified_gmt":"2022-10-16T02:24:02","slug":"app-troubleshooting","status":"publish","type":"page","link":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/app-troubleshooting\/","title":{"rendered":"App troubleshooting"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-2303\" data-postid=\"2303\" class=\"themify_builder_content themify_builder_content-2303 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_0xje19 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-3 tb_657719 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_j7ct488   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p>If you are able to log into the app, but not the Annual Meeting event, it may be that you have an alternate email associated with your registration.<\/p>\n<p>To add an alternate\/preferred email address (ex. Gmail, Hotmail) to your account, click menu on the app home page, click on your name and email address, then select add email and enter the alternate email. You should then be able to access the Annual Meeting event!<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_cgi2342 last\">\n                            <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_jc10497 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_4 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_7rum498 first\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_dq2g746 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"889\" src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-220958.jpg\" class=\"wp-post-image wp-image-2307\" title=\"Screenshot_20221015-220958\" alt=\"Screenshot_20221015-220958\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-220958.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-220958-135x300.jpg 135w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_mxby51\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_9u8p141 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"889\" src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221038.jpg\" class=\"wp-post-image wp-image-2308\" title=\"Screenshot_20221015-221038\" alt=\"Screenshot_20221015-221038\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221038.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221038-135x300.jpg 135w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_lfy352\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_w1y0332 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"889\" src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221059.jpg\" class=\"wp-post-image wp-image-2306\" title=\"Screenshot_20221015-221059\" alt=\"Screenshot_20221015-221059\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221059.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221059-135x300.jpg 135w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-1 tb_ksi952 last\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_kq9a515 image-top   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"889\" src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221124.jpg\" class=\"wp-post-image wp-image-2309\" title=\"Screenshot_20221015-221124\" alt=\"Screenshot_20221015-221124\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221124.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221124-135x300.jpg 135w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>If you are able to log into the app, but not the Annual Meeting event, it may be that you have an alternate email associated with your registration. To add an alternate\/preferred email address (ex. Gmail, Hotmail) to your account, click menu on the app home page, click on your name and email address, then [&hellip;]<\/p>\n","protected":false},"author":1001133,"featured_media":7,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-2303","page","type-page","status-publish","has-post-thumbnail","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>App troubleshooting - 2022 INFORMS Annual Meeting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/app-troubleshooting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"App troubleshooting\" \/>\n<meta property=\"og:description\" content=\"If you are able to log into the app, but not the Annual Meeting event, it may be that you have an alternate email associated with your registration. 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Gmail, Hotmail) to your account, click menu on the app home page, click on your name and email address, then select add email and enter the alternate email. You should then be able to access the Annual Meeting event!<\/p>\n<img src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-220958.jpg\" title=\"Screenshot_20221015-220958\" alt=\"Screenshot_20221015-220958\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-220958.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-220958-135x300.jpg 135w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\n<img src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221038.jpg\" title=\"Screenshot_20221015-221038\" alt=\"Screenshot_20221015-221038\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221038.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221038-135x300.jpg 135w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\n<img src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221059.jpg\" title=\"Screenshot_20221015-221059\" alt=\"Screenshot_20221015-221059\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221059.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221059-135x300.jpg 135w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\n<img src=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221124.jpg\" title=\"Screenshot_20221015-221124\" alt=\"Screenshot_20221015-221124\" srcset=\"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221124.jpg 400w, https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/files\/2022\/10\/Screenshot_20221015-221124-135x300.jpg 135w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>","_links":{"self":[{"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/pages\/2303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/users\/1001133"}],"replies":[{"embeddable":true,"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/comments?post=2303"}],"version-history":[{"count":3,"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/pages\/2303\/revisions"}],"predecessor-version":[{"id":2310,"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/pages\/2303\/revisions\/2310"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/media\/7"}],"wp:attachment":[{"href":"https:\/\/meetings.informs.org\/wordpress\/indianapolis2022\/wp-json\/wp\/v2\/media?parent=2303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}