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Andrew Blake
Andrew Blake

Andrew Blake

Managing Director at Opening Bell Ventures
Opening Bell Ventures
Bio

Andrew has over 25 years of experience leading digital transformation in the financial services, insurance, and consumer sectors. Prior to joining Opening Bell Ventures, Andrew led data transformation efforts for Ally Financial, including the establishment of Ally’s award-winning Data-To-Intelligence Program, focused on enabling data to be a competitive organizational asset. Prior to Ally, Andrew led digital transformation initiatives at LPL Financial, Wells Fargo and OneBeacon Insurance Group dramatically improving the customer experience by empowering stakeholders to leverage data insights more effectively. Andrew is a graduate of the University of Illinois and holds an M.B.A. from Babson College. In addition, he has been an advisor for George Washington University’s Digital Marketing offering and is the current Treasurer for the Informs Chicago Chapter. Andrew has been a presenter at the UNCC Analytics Frontiers Conference, the North Carolina Technical Association, the PegaWorld Conference, and the Infoworld Internet Conference.


Building Trust in AI Agents Through Responsible AI

We will explore the the growing use of AI agents in various business sectors, particularly in the financial services industry, where trust is a key success ingredient. From there we will look at the intersection of this new innovation and key responsible AI principles such as data privacy, decision transparency, and algorithmic bias.

The Pillars of Trust in Agent AI:

Transparency
Explainability
User Control and Consent
Fairness and Bias
Accountability
For each of these I will share practical steps organizations can take to harness AI Agents while also ensuring each of these principles are included.

I will also share a case study of an organization that has successfully implemented an AI agent with these trust principles, detailing the steps taken, challenges faced, and outcomes achieved in terms of client trust and business success.

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