Exhibitor Set-Up
Sunday, December 7, 2025 | 12pm-4pm
Exhibitor Hours
Monday, December 8, 2025 | 9:30am–4pm
Tuesday, December 9, 2025 | 9:30am–4pm
Wednesday, December 10, 2025 | 9am–10:30am
To maximize traffic, the exhibit hall will flow directly from the keynote space. Exhibit spaces will be closed to traffic during keynotes and titan talks to minimize background noise.
Exhibit hours were designed to maximize exposure to exhibitors and conference attendees. Coffee breaks will be served in the exhibit area at 9:30-10am Monday – Wednesday and 3-4pm Monday – Tuesday, so you’ll want to be sure your booth is staffed during those times.
Exhibitor Hours by Appointment
On Monday and Tuesday, Exhibitors are encouraged to set up appointments with attendees between 4-5pm. This is an excellent time for demonstrations and/or more in-depth product or sales information.
10′ x 10′ Exhibit Package
Items provided in your booth, per exhibitor:
- 8 ½” x 11” Identification Sign
- 6’ x 30” Table
- 2 Side Chairs
- Basic electricity + power strip
- Facility is carpeted
Please note that there will not be pipe & drape behind or between booths. You are welcome to bring backdrops and additional furnishings, if you stay within the 10’ x 10’ space provided. If additional standard furnishings (i.e. additional chairs or highboy/cocktail tables) are requested, please email [email protected] no later than November 7.
User Group Meetings
Exhibitors may host User Group Meetings on Tuesday evening between 5:45pm – 8:30pm, There is no additional fee for a screen or projector. Please note rooms will be set for technical sessions and cannot be modified for user group meetings. Companies will be responsible for ordering their own catering. If interested in catering, please contact Alex Carkner, [email protected] and copy Rose Hagen, [email protected].
Exhibitor Move-Out
Wednesday, December 10, 2025| 10:30am-12pm
Exhibitor Registration:
Registration is required to receive a badge and to access the conference’s mobile app.
Each booth comes with 2 full, complimentary registrations. Additional registrations can be purchased for $375 per person. As all exhibit reps should have either the complimentary or discounted registration, exhibit reps are welcome and encouraged to fully participate in the conference. This includes keynotes, titan talks, technical sessions, workshops, and the networking reception.
Mobile App
The Mobile App is scheduled to be released on/around December 3. Exhibitors will have full access to the app and should download before arriving in Seattle. You will receive an email once it is available.
Connect with colleagues! Within the app you can see who is attending and speaking, mark favorites and send private messages. The mobile app also offers a Digital Business Card Exchange where participants can scan each other’s QR codes within the app. More details are to be provided.
Internet Options
Wi-Fi for light browsing and email will be available in the conference area. If you require a dedicated line for streaming or demos, internet for your exhibit area can be ordered directly through the Encore EventNow portal.
Audio Visual Equipment Rental
INFORMS is also offering access to Prestige AV & Creative Services, the AV provider for the Winter Simulation Conference. This equipment rental is available to our exhibitors at a discounted rate.
Click here to access the AV Order Form. The password is informs2025.
Shipping Information
You can ship your booth materials directly to the Sheraton Grand Seattle FedEx Office Print & Ship Center.
All guest and event packages being shipped to the property must follow the address label standards (illustrated below) to prevent packaging routing delays.
Guest Name/Guest Cell Number
c/o FedEx Office at Sheraton Grand Seattle
1400 6th Avenue
Seattle, WA 98101
[Winter Simulation Conference/Grand Ballroom AB/Booth #____]
Box____of_____
Please schedule your shipment(s) to arrive no earlier than four (4) days prior to the start date to avoid additional storage fees. Use the name of the recipient who will be on-site to receive and sign for the package(s).
Detailed instructions from preparing your shipment to outbound shipping from the hotel can be found on the FedEx Office Sheraton Grand Seattle Shipping Instructions.
Shipments into and out of a hotel featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier.
Exhibitors are encouraged to contact the FedEx Office with any specific questions in advance of shipping items. The FedEx Office Print & Ship Center can be reached at (206) 467-4066. Emails may be sent to [email protected].
Important Exhibitor Alerts
As an exhibitor, you may receive emails and phone calls from various companies offering hotel rooms at discounted rates, conference attendee lists, etc. These companies are NOT affiliated with INFORMS or WSC and are NOT authorized by INFORMS or WSC to contact exhibitors. Do not reply to these requests.
These pirates threaten the meetings and events industry as they disrupt the process and cause confusion. They aim to scam exhibitors and attendees and have them purchase fraudulent lists or book rooms that may never be reserved or exist.
Your personal contact information is never posted online by INFORMS or WSC and is only shared with the service providers authorized by INFORMS (i.e., Sheraton Grand or Prestige AV).
All exhibitor correspondence will be sent directly from INFORMS, WSC committee members, or one of the official service providers via email. If any correspondence is received from an unsolicited source, please do not respond to any of their inquiries.
Help Us Help You!
If your company has received fraudulent emails or phone calls soliciting you to purchase attendee lists, book hotel rooms, or other products/services, please file a report!
The Federal Trade Commission (FTC) has created a new process for individuals and companies to report these activities. The FTC will share these reports with their law enforcement partners to help with investigations and stop these practices.
How to file a fraud report:
- Go to the U.S. Federal Trade Commission website: gov
- Click on “Report Now”
- For Question 1: “Is your report about any of these common problems?” Select “An Impersonator” (top left answer)
- For Question 2:”Who were they pretending to be?” Select “Well-known or trusted business”
- Click “Continue”
- Add as much information as you have (i.e., copy the email) and submit!
Thank you for helping us report these frauds! With enough complaints, we can work to stop these pirates from targeting your organizations in the future!