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John Thomas

John Thomas

Managing Partner at Tata Consultancy Services
Track: 

Building Enterprise Grade Solutions with Generative AI

Global businesses recognize Generative AI’s potential for innovation and personalized experiences but are wary of its disruptive nature. The rush to develop applications has led to many pilots within major companies. However, most businesses struggle to move beyond pilots and implement enterprise-grade solutions. Main impediments include scalability, security, performance and cost. Successful adoption requires focusing on three pillars: comprehensive AI governance, robust technical architecture, and seamless integration with existing systems. Governance ensures policy adherence and monitors performance. Architecture decisions impact security, quality and cost-effectiveness. Integration maximizes utility and makes the solution context aware. Organizations also need to leverage cross functional teams in all aspects of Gen AI development, including the 3 pillars mentioned above. Establishing these pillars and managing change proactively will enable businesses to be Generative AI leaders.